Hydrant Flow Tests

The La Crosse Water Utility does not provide any hydrant flow data to any private entity that is not a City of La Crosse department. This includes, but is not limited to the following:

  • Insurance companies or their agents
  • Consulting engineers that are not under contract with the City
  • Fire protection system consultants, vendors or equipment suppliers
  • Businesses, industries, or other property owners in the City of La Crosse
  • Contractors

Parties that require fire flow information may coordinate with the Water Utility personnel to schedule a time when the Utility can assist with opening and closing valves and operating hydrants. If this work is scheduled outside of normal business hours, the company performing the flow test will be charged for utility personnel call out time with a minimum of 2 hours at one and a half times their pay. After the test is complete, the requesting party will be required to provide a copy of the hydrant flow information to the Water Utility.

To schedule a time, contact the La Crosse Utilities Office at (608)789-7536.

Plumbers & Contractors Links

Locating & Operating the Water Service Curb Box

Plumbers and/or property owners should contact us at (608) 789-7536 before operating the curb box.  We will mark the box and make sure it is working correctly. 

Locate and Check Policy

Diggers Hotline

Call Diggers HotlineĀ® a minimum of three working days before starting any outdoor construction or home improvement project that requires digging. They can help identify costly and dangerous utilities that can be buried just inches beneath your yard's surface.

24 hours a day, 7 days a week you can call 1-800-242-8511 or visit    www.diggershotline.com/file-online.