Water Quality

 The La Crosse Water Utility provides safe, high-quality drinking water 24 hours each day. We have an extensive water quality monitoring and treatment program that complies with all regulatory standards. The water staff uses a supervisory control and data acquisition (SCADA) system for monitoring and controlling day-to-day operation of the system. In addition, chlorine and fluoride are added throughout the system for disinfection and dental health. 

While providing fresh, safe water for a healthful quality of life, we provide commercial and manufacturing business, and research with a reliable supply of high-quality water at a low price.

Water quality and operations are regulated by the U.S. Environmental Protection Agency (EPA) and the Wisconsin Department of Natural Resources (DNR), and the Wisconsin Department of Health Services. Rates are regulated by the PSC.

Important Links

Annual Water Quality Reports

Water Main Flushing

Water Quality Testing

Private Wells

Contact Information

Water, Sanitary Sewer & Stormwater Utility billing and customer services are managed through the La Crosse Utilities Office. Utility payments are not processed in the Utilities Office, and should be taken to the City Treasurer's Office on the 2nd Floor. 

5th Floor
400 La Crosse St 
La Crosse, WI 54601 

Tel:  (608) 789-7536
Fax: (608) 789-7592

Email: utilities@cityoflacrosse.org

Hours:  8:30am - 5:00pm
Monday through Friday, excluding Holidays

Emergency Information

Utility Management Contacts