• Salvation Army 608-782-7825 Habitat Restore 608-785-2375
• Goodwill 608-783-2710
• Harter's Quick Clean-Up 608-782-2082
• Hilltopper Refuse & Recycling 608-406-2542
• Scientific Recycling 608-526-9777
• D&M Recycling 608-783-3030

• Submit information through our Online Complaint Form.
• Official Complaint Form - this can be filled out by coming into the Police Department.
• Letter of Complaint - you can submit a letter of complaint directly to the Chief of Police: La Crosse Police Department Attn: Chief of Police 400 La Crosse Street La Crosse, WI 54601
• Police & Fire Commission - you can file an official complaint with the Police & Fire Commission. Please contact the Human Resources Department at 608-789-7595 and ask to speak with the Secretary of the Police & Fire Commission, who will then explain the lawful procedure.

Domestic animals (e.g., cat or dog), that are running loose or found deceased on the street should be reported directly to the La Crosse Police Department Animal Control Technician by calling non-emergency dispatch at 608-782-7575.

Small wildlife, such as rabbits, birds, raccoons, or squirrels that are deceased can be bagged up and disposed of in your garbage cart. If wildlife is on a roadway within the city limits of La Crosse, contact our Street Department at (608) 789-7340. If it's on a county highway such as Highway 16 coming into or out of La Crosse, contact the La Crosse County Highway Shop at (608) 786-3810.

If you believe your cart was missed on your collection day, wait until the day after your scheduled pick up to report the miss.

Check the following links to verify your pick up schedule and that the guidelines were followed properly. Once you have verified there was no issue with the schedule or placement guidelines, please call Harter's Quick Clean-Up to report the miss, at (608) 782-2082.

If you think that a City vehicle, damaged mailboxes or sod, that should be reported to the Street Department at (608) 789-7340. If you think damage to vehicles or other personal property was done by a City vehicle, it should be reported right away to the City Clerks office at (608) 789-7510.

Please contact the La Crosse Police Department Animal Control Technician by calling non-emergency dispatch at 608-782-7575. For more information, visit https://www.cityoflacrosse.org/AnimalControl.

If debris is creating an immediate traffic hazard, please call Police Dispatch at 608-785-5962. Large items that have blown into roadway or that have fallen off a moving vehicle are considered a traffic hazard.

If you need to report clean-up of small debris such as glass from an accident or rock spilled from truck, please report it to the Street Department.

Signs in the Public Right-of-Way:
Request to replace missing signs go to the Street Department.
Requests for new traffic or parking signs require a Finding & Order application and to go the City Traffic Engineer.
Reports of illegal signs on boulevard or public right-of-way go to the Engineering Department.

Signs on Private Property:
Any reports about signs on private property, in yards, or on buildings go to Building & Inspections.

Signs in the Public Right-of-Way:
Request to replace missing signs go to the Street Department.
Requests for new traffic or parking signs require a Finding & Order application and to go the City Traffic Engineer.
Reports of illegal signs on boulevard or public right-of-way go to the Engineering Department.

Signs on Private Property:
Any reports about signs on private property, in yards, or on buildings go to Building & Inspections.

Signs in the Public Right-of-Way:
Request to replace missing signs go to the Street Department.
Requests for new traffic or parking signs require a Finding & Order application and to go the City Traffic Engineer.
Reports of illegal signs on boulevard or public right-of-way go to the Engineering Department.

Signs on Private Property:
Any reports about signs on private property, in yards, or on buildings go to Building & Inspections.

We do not have authority over placement or timing of signals on State Highways. You may direct your complaint to WisDOT or the Engineering Department. The following signals are State (WisDOT) signals:

• Hwy 16 - incl. Gillette, Cty B, and at the mall (maintained by La Crosse County)
• Hwy 157 - incl. PH, SS, and Crossing Meadows (maintained by La Crosse County)
• 32nd & State Rd intersection
• Exit 3 - incl. Rose & West George, and ramps

If you are reporting damage to a signal or light out, contact the Street Department. Please be as detailed as possible when reporting traffic signal issues. Include the nearest address/intersection, side of the road/median, which light is out (green, yellow, red) and any other information we can use to determine which light you're referencing.

Graffiti on private property, such as garages, fences, or mailboxes, should be reported to Building & Inspections at (608) 789-7530.

Graffiti on public property within a Park such as on playground equipment, bridge underpasses along trails, or bleachers, should be reported to the Parks Department at (608) 789-7533.

Graffiti on public property such as traffic signals, control boxes or bridge overheads, should be reported to the Street Department, (608) 789-7340.

Graffiti on private property, such as garages, fences, or mailboxes, should be reported to Building & Inspections at (608) 789-7530.

Graffiti on public property within a Park such as on playground equipment, bridge underpasses along trails, or bleachers, should be reported to the Parks Department at (608) 789-7533.

Graffiti on public property such as traffic signals, control boxes or bridge overheads, should be reported to the Street Department, (608) 789-7340.

Single family homes and duplexes, (not exceeding 8 bedrooms), are allowed 1 garbage & 1 recycle cart per address on the tax parcel. Triplexes through eightplexes, (not exceeding 8 bedrooms) are allowed 3 garbage and 3 recycling carts. Carts should always stay at the tax parcel and are the responsibility of the property owner. New builds can request a set of carts as outlined above.

City-serviced garbage/recycling carts (gray on gray or gray with green lids) that are placed for collection on the boulevard or alley line with excess bagged or loose items stacked on or around them on a regular basis should be reported to the Recycling Department.

Issues with excess/loose trash or large items in contracted totes or dumpsters in public right of way, such as on the boulevard or alley line, or on private property, such as in the yard or against the house, should be reported to Building & Inspections.

Whether you live there or have tenants, it is the property owner's responsibility to maintain the property and educate residents on policies and procedures. Totes (carts or dumpsters) should be moved to a secure storage location after collection and should not be left out at the collection point. Lids should be closed. Totes should not be overfilled and debris/items should not be stacked on or around totes.

City-serviced garbage/recycling carts (gray on gray or gray with green lids) that are placed for collection on the boulevard or alley line with excess bagged or loose items stacked on or around them on a regular basis should be reported to the Recycling Department.

Issues with excess/loose trash or large items in contracted totes or dumpsters in public right of way, such as on the boulevard or alley line, or on private property, such as in the yard or against the house, should be reported to Building & Inspections.

Whether you live there or have tenants, it is the property owner's responsibility to maintain the property and educate residents on policies and procedures. Totes (carts or dumpsters) should be moved to a secure storage location after collection and should not be left out at the collection point. Lids should be closed. Totes should not be overfilled and debris/items should not be stacked on or around totes.

For information on proper disposal of electronics waste and hazardous materials, please click here for the Household Hazardous Materials Program website or call the County Hazardous Waste Facility located next door to the County Landfill at (608) 785-9999. Harter's Quick Clean-Up also accepts some electronics for recycling.

For information on proper disposal of electronics waste and hazardous materials, please click here for the Household Hazardous Materials Program website or call the County Hazardous Waste Facility located next door to the County Landfill at (608) 785-9999. Harter's Quick Clean-Up also accepts some electronics for recycling.

For information on proper disposal of electronics waste and hazardous materials, please click here for the Household Hazardous Materials Program website or call the County Hazardous Waste Facility located next door to the County Landfill at (608) 785-9999. Harter's Quick Clean-Up also accepts some electronics for recycling.

Large Items, Appliances, and Electronics are no longer picked up as a city-serviced collection, this also includes items left illegally on your property. Items that are too large or heavy to fit in your garbage cart, are considered a large item. These include electronics, couches, cabinets, desks, carpet, tables. It is the resident's responsibility to dispose of these items either by calling a contractor of your choosing, or hauling to a drop-off location such as Harter's Quick Clean Up or the County Landfill. See the script for Hazardous Waste/Electronics for more details on those types of items.

Below are options for recycling/disposal:

• La Crosse County Landfill 608-785-9572
• La Crosse County Hazardous Waste & Electronics 608-785-9999
• Harter's Quick Clean-Up 608-782-2082
• Hilltopper's 608-783-6727
• Salvation Army 608-782-7825
• Habitat Restore 608-785-2375
• Goodwill 608-783-2710
• theExchange 608-301-5345

A tree across the road or sidewalk should be immediately reported to Parks & Forestry 608-789-7533. If it is an emergency situation after hours or on the weekend, Police Dispatch should be contacted at 608-785-5962.

Trees/Overgrown Grass/Vegetation on Public Right-Of-Way: boulevards, parks, and trails are responsibility of the Parks, Recreation, and Forestry Department.

Trees/Overgrown Grass/Vegetation/Noxious Weeds on Private Property: are the responsibility of the property owner. If there is an issue with a tax parcel it should be reported to Building & Inspections.

City's Yard Waste & Brush Site is for resident's use only. See that script for more information.

A tree across the road or sidewalk should be immediately reported to Parks & Forestry 608-789-7533. If it is an emergency situation after hours or on the weekend, Police Dispatch should be contacted at 608-785-5962.

Trees/Overgrown Grass/Vegetation on Public Right-Of-Way: boulevards, parks, and trails are responsibility of the Parks, Recreation, and Forestry Department.

Trees/Overgrown Grass/Vegetation/Noxious Weeds on Private Property: are the responsibility of the property owner. If there is an issue with a tax parcel it should be reported to Building & Inspections.

City's Yard Waste & Brush Site is for resident's use only. See that script for more information.

A tree across the road or sidewalk should be immediately reported to Parks & Forestry 608-789-7533. If it is an emergency situation after hours or on the weekend, Police Dispatch should be contacted at 608-785-5962.

Trees/Overgrown Grass/Vegetation on Public Right-Of-Way: boulevards, parks, and trails are responsibility of the Parks, Recreation, and Forestry Department.

Trees/Overgrown Grass/Vegetation/Noxious Weeds on Private Property: are the responsibility of the property owner. If there is an issue with a tax parcel it should be reported to Building & Inspections.

City's Yard Waste & Brush Site is for resident's use only. See that script for more information.

A tree across the road or sidewalk should be immediately reported to Parks & Forestry 608-789-7533. If it is an emergency situation after hours or on the weekend, Police Dispatch should be contacted at 608-785-5962.

Trees/Overgrown Grass/Vegetation on Public Right-Of-Way: boulevards, parks, and trails are responsibility of the Parks, Recreation, and Forestry Department.

Trees/Overgrown Grass/Vegetation/Noxious Weeds on Private Property: are the responsibility of the property owner. If there is an issue with a tax parcel it should be reported to Building & Inspections.

City's Yard Waste & Brush Site is for resident's use only. See that script for more information.

A tree across the road or sidewalk should be immediately reported to Parks & Forestry 608-789-7533. If it is an emergency situation after hours or on the weekend, Police Dispatch should be contacted at 608-785-5962.

Trees/Overgrown Grass/Vegetation on Public Right-Of-Way: boulevards, parks, and trails are responsibility of the Parks, Recreation, and Forestry Department.

Trees/Overgrown Grass/Vegetation/Noxious Weeds on Private Property: are the responsibility of the property owner. If there is an issue with a tax parcel it should be reported to Building & Inspections.

City's Yard Waste & Brush Site is for resident's use only. See that script for more information.

A tree across the road or sidewalk should be immediately reported to Parks & Forestry 608-789-7533. If it is an emergency situation after hours or on the weekend, Police Dispatch should be contacted at 608-785-5962.

Trees/Overgrown Grass/Vegetation on Public Right-Of-Way: boulevards, parks, and trails are responsibility of the Parks, Recreation, and Forestry Department.

Trees/Overgrown Grass/Vegetation/Noxious Weeds on Private Property: are the responsibility of the property owner. If there is an issue with a tax parcel it should be reported to Building & Inspections.

City's Yard Waste & Brush Site is for resident's use only. See that script for more information.

A tree across the road or sidewalk should be immediately reported to Parks & Forestry 608-789-7533. If it is an emergency situation after hours or on the weekend, Police Dispatch should be contacted at 608-785-5962.

Trees/Overgrown Grass/Vegetation on Public Right-Of-Way: boulevards, parks, and trails are responsibility of the Parks, Recreation, and Forestry Department.

Trees/Overgrown Grass/Vegetation/Noxious Weeds on Private Property: are the responsibility of the property owner. If there is an issue with a tax parcel it should be reported to Building & Inspections.

City's Yard Waste & Brush Site is for resident's use only. See that script for more information.

City-serviced garbage/recycling carts (gray on gray or gray with green lids) should not be placed out for pick-up more than 12-hrs before day of collection. Carts must be returned to their storage location within 24-hrs of collection. That means they should be moved off of the alley line or boulevard and placed in a secure location. Issues with cart placement should be reported to the Refuse & Recycling Department, 608-789-7508.

See bullet points below for our snow plowing procedures. The Street Department follows this guide and uses forecasted weather to determine snow and ice control measures taken during a snow event. Variations in weather conditions, time of day and length of storm, temperature, precipitation amounts and rates, wind conditions and traffic conditions make the problem complex. All personnel, including office staff are on a crew during a snow event. Routes are divided into two parts, primary routes (highways-arterial and collector streets) and secondary routes (streets abutting primary routes such as residential streets). Plow crews start on primary routes and depending on snowfall amounts, may transition into secondary routes.

• Flurries, Trace to 1": We will not plow. May salt highways or sand residential intersections.
• Snow, 1" to 2": Plows may be sent out to clear primary routes, depending on density, then salt. May sand secondary routes, intersections and hills.
• Snow, 2" to 3": Will plow primary routes, then salt. May plow secondary routes, depending on density, then sand intersections and hills.
• Snow, More than 3": Will plow all streets, salt primary routes and may sand secondary route intersections and hills. Highways may be re-plowed as directed by supervisor.
• Ice Storm, 1/4" or less: Salt primary routes and salt or sand secondary routes, intersections and hills.
• Ice Storm, 1/4" or more: Salt all streets. May salt or sand alleys.

Here are details on other items related to snow removal responsibilities.

Alleys: The City of La Crosse does not plow alleys; it is the responsibility of the residents to remove any snow, if necessary.

Bike Paths, Trails, Parks: Parks & Forestry Department, 608-789-7533.

Bus Stops: Municipal Transit Utility (MTU), 608-789-7350.

Sidewalks & Curb Ramps (Residential): City Ordinance requires snow and ice to be removed from the sidewalk and curb ramps within twenty-four (24) hours after it ceases to fall, by the property owner. The Engineering Department handles sidewalk inspections for ordinance compliance and that may occur anytime throughout the season beginning with the first snowfall. They can be reached at 608-789-7505.

Sidewalks (Bridge Overheads) & Downtown Curb Ramps: Street Department, 608-789-7340.

Catch Basins & Drains on Roadway: Waste Water Utility -Stormwater Division, 608-789-7330.

See bullet points below for our snow plowing procedures. The Street Department follows this guide and uses forecasted weather to determine snow and ice control measures taken during a snow event. Variations in weather conditions, time of day and length of storm, temperature, precipitation amounts and rates, wind conditions and traffic conditions make the problem complex. All personnel, including office staff are on a crew during a snow event. Routes are divided into two parts, primary routes (highways-arterial and collector streets) and secondary routes (streets abutting primary routes such as residential streets). Plow crews start on primary routes and depending on snowfall amounts, may transition into secondary routes.

• Flurries, Trace to 1": We will not plow. May salt highways or sand residential intersections.
• Snow, 1" to 2": Plows may be sent out to clear primary routes, depending on density, then salt. May sand secondary routes, intersections and hills.
• Snow, 2" to 3": Will plow primary routes, then salt. May plow secondary routes, depending on density, then sand intersections and hills.
• Snow, More than 3": Will plow all streets, salt primary routes and may sand secondary route intersections and hills. Highways may be re-plowed as directed by supervisor.
• Ice Storm, 1/4" or less: Salt primary routes and salt or sand secondary routes, intersections and hills.
• Ice Storm, 1/4" or more: Salt all streets. May salt or sand alleys.

Here are details on other items related to snow removal responsibilities.

Alleys: The City of La Crosse does not plow alleys; it is the responsibility of the residents to remove any snow, if necessary.

Bike Paths, Trails, Parks: Parks & Forestry Department, 608-789-7533.

Bus Stops: Municipal Transit Utility (MTU), 608-789-7350.

Sidewalks & Curb Ramps (Residential): City Ordinance requires snow and ice to be removed from the sidewalk and curb ramps within twenty-four (24) hours after it ceases to fall, by the property owner. The Engineering Department handles sidewalk inspections for ordinance compliance and that may occur anytime throughout the season beginning with the first snowfall. They can be reached at 608-789-7505.

Sidewalks (Bridge Overheads) & Downtown Curb Ramps: Street Department, 608-789-7340.

Catch Basins & Drains on Roadway: Waste Water Utility -Stormwater Division, 608-789-7330.

See bullet points below for our snow plowing procedures. The Street Department follows this guide and uses forecasted weather to determine snow and ice control measures taken during a snow event. Variations in weather conditions, time of day and length of storm, temperature, precipitation amounts and rates, wind conditions and traffic conditions make the problem complex. All personnel, including office staff are on a crew during a snow event. Routes are divided into two parts, primary routes (highways-arterial and collector streets) and secondary routes (streets abutting primary routes such as residential streets). Plow crews start on primary routes and depending on snowfall amounts, may transition into secondary routes.

• Flurries, Trace to 1": We will not plow. May salt highways or sand residential intersections.
• Snow, 1" to 2": Plows may be sent out to clear primary routes, depending on density, then salt. May sand secondary routes, intersections and hills.
• Snow, 2" to 3": Will plow primary routes, then salt. May plow secondary routes, depending on density, then sand intersections and hills.
• Snow, More than 3": Will plow all streets, salt primary routes and may sand secondary route intersections and hills. Highways may be re-plowed as directed by supervisor.
• Ice Storm, 1/4" or less: Salt primary routes and salt or sand secondary routes, intersections and hills.
• Ice Storm, 1/4" or more: Salt all streets. May salt or sand alleys.

Here are details on other items related to snow removal responsibilities.

Alleys: The City of La Crosse does not plow alleys; it is the responsibility of the residents to remove any snow, if necessary.

Bike Paths, Trails, Parks: Parks & Forestry Department, 608-789-7533.

Bus Stops: Municipal Transit Utility (MTU), 608-789-7350.

Sidewalks & Curb Ramps (Residential): City Ordinance requires snow and ice to be removed from the sidewalk and curb ramps within twenty-four (24) hours after it ceases to fall, by the property owner. The Engineering Department handles sidewalk inspections for ordinance compliance and that may occur anytime throughout the season beginning with the first snowfall. They can be reached at 608-789-7505.

Sidewalks (Bridge Overheads) & Downtown Curb Ramps: Street Department, 608-789-7340.

Catch Basins & Drains on Roadway: Waste Water Utility -Stormwater Division, 608-789-7330.

See bullet points below for our snow plowing procedures. The Street Department follows this guide and uses forecasted weather to determine snow and ice control measures taken during a snow event. Variations in weather conditions, time of day and length of storm, temperature, precipitation amounts and rates, wind conditions and traffic conditions make the problem complex. All personnel, including office staff are on a crew during a snow event. Routes are divided into two parts, primary routes (highways-arterial and collector streets) and secondary routes (streets abutting primary routes such as residential streets). Plow crews start on primary routes and depending on snowfall amounts, may transition into secondary routes.

• Flurries, Trace to 1": We will not plow. May salt highways or sand residential intersections.
• Snow, 1" to 2": Plows may be sent out to clear primary routes, depending on density, then salt. May sand secondary routes, intersections and hills.
• Snow, 2" to 3": Will plow primary routes, then salt. May plow secondary routes, depending on density, then sand intersections and hills.
• Snow, More than 3": Will plow all streets, salt primary routes and may sand secondary route intersections and hills. Highways may be re-plowed as directed by supervisor.
• Ice Storm, 1/4" or less: Salt primary routes and salt or sand secondary routes, intersections and hills.
• Ice Storm, 1/4" or more: Salt all streets. May salt or sand alleys.

Here are details on other items related to snow removal responsibilities.

Alleys: The City of La Crosse does not plow alleys; it is the responsibility of the residents to remove any snow, if necessary.

Bike Paths, Trails, Parks: Parks & Forestry Department, 608-789-7533.

Bus Stops: Municipal Transit Utility (MTU), 608-789-7350.

Sidewalks & Curb Ramps (Residential): City Ordinance requires snow and ice to be removed from the sidewalk and curb ramps within twenty-four (24) hours after it ceases to fall, by the property owner. The Engineering Department handles sidewalk inspections for ordinance compliance and that may occur anytime throughout the season beginning with the first snowfall. They can be reached at 608-789-7505.

Sidewalks (Bridge Overheads) & Downtown Curb Ramps: Street Department, 608-789-7340.

Catch Basins & Drains on Roadway: Waste Water Utility -Stormwater Division, 608-789-7330.

There are public and private alleys in the City of La Crosse, primarily for access to the backs of properties. Alleys may be paved or non-paved, and may connect thru or be "dead end". The city only manages land on public alleys.

Requesting an alley be paved: New concrete alley paving is by petition of adjacent owners, and cost are partially assessed. For more information contact your Alder-person. Petition and assessment information can be picked up in the Engineering Department at City Hall.

Requesting maintenance of paved/concrete alley: If it is near a drain or manhole, then the Utilities Dept should be contacted. For broken concrete alleys already paved, the Engineering Department may budget annually a small project for miscellaneous repair of alley concrete; otherwise, contact the Street Department.

Requesting maintenance of non-paved alley: We grade alleys to help with washouts, divots, and "potholes" once in the Spring after the rainy season has passed, and once in the Fall. The Street Department should be contacted for maintenance issues.

Winter Issues: The city does not sweep or plow alleys. Maintenance of this type is the responsibility of the property owners abutting the alley; this includes the apron entrances of alleys. If there is an ice storm of more than 1/4" we may salt or sand alleys.

Overgrown vegetation encroaching on alley: Most complaints about overgrowth are on private property. Those would be addressed by Building & Inspections. For more information see the script for Trees/Grass, Weeds, Overgrown Vegetation.

Speeding or cut-thru traffic issues: Report these to the Police Department. There are no traffic calming measures that can be done to alleys, as they are very narrow and have unique drainage issues. Statutory speed limit of alleys is 15 MPH.

Wooden poles and the lights on them belong to Xcel Energy. Please contact them at 800-895-4999 or click here to report outages. If you want lights placed in residential areas or alleys, make your request to Xcel.

If you want to inquire about placing whiteway lights (gray metal poles lining residential areas) contact your neighborhood group or council member to get started on the process. These are approved through Board of Public Works with assistance from Engineering Department. Maintenance issues should be reported to the Street Department.

The Street Department maintains the decorative light poles found in central downtown and the northside downtown of La Crosse. These are the black metal poles with decorative bases and scrolling. Issues should be reported to the Street Department. Please be as exact as possible when reporting lighting issues. Include nearest address/ intersection, side of the road, and any other information we can use to determine which light you're referencing.

Yard Waste is only collected from your property if you have signed up for a subscription service with Harter's Quick Clean-Up, or a contractor of your choosing.

La Crosse residents can drop off their yard waste & brush between March and November at the Isle La Plume site.

The City offers a curbside BRUSH pick-up week in May. *we are not affiliated with the Neighborhood Clean Up hosted by the Jaycees.

Click here for location, dates, and hours.