To report a missing cart:
Call the Recycling Dept or Harter's Quick Clean-Up to get the serial #’s assigned to your address, then check the surrounding area for your cart(s). If you are still unable to find your cart(s), please complete an incident report and wait to be contacted by the Recycling Coordinator. They will work with contractor to find out if the cart has been recently scanned. Using the RFID card reader, Harter's can pinpoint the location of last scan. If carts are not found, there is an $85 fee per cart to replace them.