Refuse & Recycling

No. Waiting until the cart is full to place it for collection helps minimize costs.

Carts must be placed out by 5 a.m. on your day of collection and returned to the storage location on the property within 24 hours of collection.

No. All waste and recyclables must be placed in the carts; any trash outside the cart will not be collected. If you need an extra cart for an event such as moving or spring cleaning, you may contact a contractor of your choosing and contract a cart for a short period of time. If you have an ongoing issue with excess trash or recycling, please contact our office at (608) 789–7508.

No. Carts are assigned by serial # to the tax parcel and must stay at the property. If you would like to know what serial numbers are assigned to your property, please call our office, (608) 789–7508.

Residents who want their yard waste or compostable food waste picked up at the curb or alley should contact Harter's Quick Clean-Up to set up subscription service.

Residents can also use Isle La Plume, the city's yard waste drop-off site, from spring through fall for the disposal of yard waste, grass clippings, leaves, compostable food waste, and brush.  Residents have to bring yard waste materials to the site themselves. The purchase of a seasonal permit sticker is required to utilize the yard waste and brush site.