Report an Issue

City of La Crosse residents can use the online 311 portal to submit service requests, report issues, and receive information on non-emergency questions and concerns. For general City questions during business hours, residents can also call (608) 789-2489 for assistance. Contact information for specific departments can be found here.

Please note: the 311 portal is not for emergency situations. Please dial 911 for emergencies.

Browse the categories and types of requests available in the 311 portal below. 

Animals

  • Animal License
  • Animal Waste - Public Property
  • Animal Waste - Private Property

Ask a Department/Other

  • Assessor's Office Question
  • City Clerk's Office Question
  • City Council Questions
  • Engineering Question
  • Finance Department Questions
  • Fire Department Questions
  • Mayor's Office Questions
  • MTU (Transit) Questions
  • Parks and Rec Questions
  • Police Department Questions
  • Refuse and Recycling Questions
  • Stormwater Utility Questions
  • Streets Department Questions
  • Wastewater Utility Questions
  • Water Utility Questions

Code Enforcement

  • Building Code Violations
  • Fire Code Violations
  • Garbage/Outside Storage
  • Graffiti Issues
  • Rodents/Pests - Private Property
  • Sign Code Violations
  • Vacant/Abandoned Buildings

Garbage and Recycling

  • Appliances/Large Items
  • Excess/Loose Trash
  • Cart Requests
  • Carts Left Out
  • Missed Pickup
  • Hazardous Waste/Electronics
  • Illegal Dumping

Parks/Trails/Recreation

  • Bike/Hike Trail Concerns
  • Boating Concerns

Planning/Development/Housing

  • Development Loan Programs

Police/Fire/Parking

  • Parking Ramps
  • Smoke Alarm Installation

Snow Removal

  • Bus Stop Snow Removal
  • Catch Basin Snow Removal
  • City Parks Snow Removal
  • Sidewalk Snow Removal
  • Snowplow Property Damage
  • Street Snow Removal

Streets/Sidewalks/Alleys

  • Alley Paving
  • Debris in Right-of-Way
  • Report an ADA Issue
  • Roadway Questions/Issues
  • Sidewalk Questions/Issues
  • Stop Lights/Traffic Signals
  • Street Lights
  • Street Signs - Missing/Damaged
  • Street/Storm Drain Flooding

Trees/Grass/Yard Waste/Brush

  • Boulevard Tree
  • Hazardous Tree
  • Overgrown Grass - City Parks
  • Overgrown Grass - Private Property
  • Tree Fallen Across Road
  • Tree Fallen Across Sidewalk
  • Tree Replacement
  • Yard Waste & Brush Services

Vehicles

  • Abandoned Car - Private Property
  • Abandoned Car - Street/Alley

Zoning and Floodplain

  • Floodplain Questions
  • Zoning/Inspection Question

 

 

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