Privacy Policy

Thank you for visiting the City of La Crosse website and reviewing our privacy policy. It is the policy of the City that we will not collect any personal information about you when you visit our website unless you choose to provide such information to us.

Information collected and stored automatically

As you browse through the City of La Crosse website, certain statistical information is gathered, so that we can work to try to serve you better in the future. We do this with a tool called Google Analytics which uses a first-party cookie and JavaScript code to collect anonymous traffic data. We automatically collect and store only the following information about your visit:

  • The type of browser and operating system used to access our site
  • Your computer’s technical capabilities including screen colors, screen resolution, Flash version, and Java support
  • Network location
  • Internet connection speed
  • Preferred language
  • The date and time you accessed our site
  • The pages you visited
  • If you linked to our website from another website and the address of that website
  • If you reached our website through a search engine and the keyword(s) used
  • User interactions you have with our site, such as clicks, page scrolls, viewing videos, and downloading files.

We use this information to help us make the site more useful to our visitors - to learn about the number of visitors and the types of technology our visitors use. We do not track and record personal information about individuals and their visits.

Please be aware that the City of La Crosse, as a governmental agency, must comply with Wisconsin Statute relating to public records.  Thus, any information that we receive through use of our site are subject to such laws. Unless otherwise exempted from public records law, such information are subject to retention and release upon request under City record retention requirements.

Personal Information You Provide

If you choose to provide us with personal information - such as an email or by completing other forms which you submit through our website - we use this information only to respond to your questions or process the forms to complete the requested transactions. There is no legal requirement that a person provide a name. Providing a name gives some measure of credibility to the information submitted and gives the City a point of contact if more information is needed. No information is shared with other agencies unless it is required we do so by law. The City of La Crosse does not collect information for commercial marketing, nor do we sell your information to private companies.