Social Media Policy

The City of La Crosse uses social media to communicate and engage with social media users. The City recognizes the rights, benefits and responsibilities of using social media. We encourage you to consider how your comments and actions on our sites may impact others as you interact with the City and other people using these platforms.

The City cannot prevent, and is not responsible for, content placed by others that may be offensive, hurtful, in poor taste or disagreeable. This means the City cannot moderate content on its social media for vulgarity, profanity or even hate speech. However, there are some things that may not be considered "free speech" under the U.S. and Wisconsin Constitutions, listed below.

The City reserves the right to delete or hide content placed by others on our social media, such as comments, replies, posts, reviews, photos, links, or other content that include any of the following:

  • Spam, advertising or links that promote a business, service or product
  • Malware, viruses, security threats to the City network; or flooding
  • Advocating illegal activity.
  • True Threats as defined by law
  • Obscenity rising to the level of no constitutional protection (graphic depictions)
  • Infringement of copyrights or trademarks
  • Statements that are defamatory according to law

Please note: Content posted on City of La Crosse Government Social Media by anyone other than employees of the City of La Crosse does not reflect the opinions or position of the City of La Crosse or its elected officials or employees.

Copyrighted and other proprietary material should not be posted or submitted in any form unless permission to do so is clearly indicated. In posting his or her own comments or other work, a commenter grants the City of La Crosse and anyone viewing the site irrevocable permission to copy, distribute, make derivatives, display or perform the commenter's work publicly and free-of-charge

The views, guidelines and rules of the social media platform are those of the company that provides the platform (such as Facebook, Inc. or X, Corp.) and not those of the City of La Crosse.

Activity on City of La Crosse Government Social Media is subject to public disclosure under the Public Records Laws of the State of Wisconsin (Wis. Stat. ss. 19.31-19.39).